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Technical data of the qstory.co.uk

Geo IP provides you such as latitude, longitude and ISP (Internet Service Provider) etc. informations. Our GeoIP service found where is host qstory.co.uk. Currently, hosted in United States and its service provider is Merit Network Inc. .

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HTTP Header Analysis

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DNS

HtmlToText

home arti solutions automated intraday management tools automated analysis & reporting holiday management proactive intraday management tools hud look ahead rteam our customers partner & affiliates programme about us events resources white papers blog / news press releases careers contact us contact details log in here new white paper home arti solutions automated intraday management tools automated analysis & reporting holiday management proactive intraday management tools hud look ahead rteam our customers partner & affiliates programme about us events resources white papers blog / news press releases careers contact us contact details log in here new white paper intraday automation for contact centres qstory named ‘one to watch’ at future 50 awards intraday automation: the next step-up for contact centre performance download your free copy of our new white paper find out more automated holiday management relax, holidays are taken care of find out more qstory intraday automation for call centres mb_admin 2018-06-15t14:23:29+00:00 intraday automation, raising performance in uk contact centres it’s about time… to talk about intraday automation. research shows companies who have implemented intraday automation (sometimes known as real-time automation in the uk) enjoy a 55% year-on-year improvement in staff utilisation rates [1] compared to those who haven’t. arti (automated real-time intraday) identifies periods in the day when staff can be safely withdrawn from the front line to receive training or coaching without risking your service level. better skills mean happier staff as well as better resolution rates and sales conversations. customer satisfaction is also up customer satisfaction rates also improve so customers are happier. independent research shows a 37% increase in customer satisfaction scores when intraday automation is implemented[1]. happier customers, happier staff. intraday automation pays its way these same companies, which have implemented intraday automation report a 3-fold increase in revenues[1]. what is intraday automation? when the contact centre’s work (calls, emails, webchats etc) varies from forecast, and staff attendance is not what was expected on the day, the smart thing to do is to adapt the schedule received from the planning team and move people around to where they are needed. but different people have different skills, preferences, contracts, schedules, breaks…and you might not be sure what work levels will be in 40 minutes time. getting it right is tricky. qstory’s intraday automation system, arti™, automates this challenging task. arti performs faster, better and more consistently than a human can, delivering the best possible outcomes. arti empowers agents to update their availability directly arti automatically reforecasts contact volumes and calculates expected service levels during the day arti automatically spots staff shortages and sources staff to fill them arti automatically spots staff surpluses and sets up offline work or training to increase productivity arti automatically monitors schedule adherence for all staff arti automatically manages voluntary overtime and voluntary time off arti automatically writes reports, summarising performance and identifying root causes. best of all, arti is a very affordable saas system that works with your existing workforce management (wfm) planning systems and acds. [1] aberdeen group, analyst insight: the strategic value of intraday management in the contact centre, july 2013 qstory’s call centre software supported by the uk government’s innovate uk . it’s about time qstory ltd surrey technology centre the surrey research park guildford gu2 7yg united kingdom stay up-to-date with qstory: press/pr enquiries: email: [email protected] contact us your name (required) your email (required) subject your message copyright 2018 qstory | all rights reserved | terms of use & privacy policy -- this site uses cookies. read more about our cookies & your privacy. ok, i've got it

URL analysis for qstory.co.uk

https://qstory.co.uk/terms-use-privacy-policy/
https://qstory.co.uk/category/blog/
https://qstory.co.uk/customers/
https://qstory.co.uk/category/press-release/
https://qstory.co.uk/12422-2/
https://qstory.co.uk/holiday-management/
https://qstory.co.uk/why-detector/
https://qstory.co.uk/look-ahead/
http://offers.qstory.co.uk/real-time-management-gaining-efficiencies-2?wp-nocache=true
https://qstory.co.uk/resources/
https://qstory.co.uk/automated-analysis-reporting/
https://qstory.co.uk/intraday-management/
https://qstory.co.uk/rteam/
https://qstory.co.uk/guildford-small-business-game-changer-qstory-predicted-to-join-the-successful-ranks-of-transferwise-made-com-and-justpark/
https://qstory.co.uk/#text-25

Whois Information

Whois is a protocol that is access to registering information. You can reach when the website was registered, when it will be expire, what is contact details of the site with the following informations. In a nutshell, it includes these informations;

Domain name:
qstory.co.uk

Data validation:
Nominet was able to match the registrant's name and address against a 3rd party data source on 14-Apr-2016

Registrar:
GoDaddy.com, LLP. [Tag = GODADDY]
URL: http://uk.godaddy.com

Relevant dates:
Registered on: 12-Nov-2013
Expiry date: 12-Nov-2018
Last updated: 20-Aug-2016

Registration status:
Registered until expiry date.

Name servers:
chloe.ns.cloudflare.com
eric.ns.cloudflare.com

WHOIS lookup made at 01:45:13 08-Jul-2018

--
This WHOIS information is provided for free by Nominet UK the central registry
for .uk domain names. This information and the .uk WHOIS are:

Copyright Nominet UK 1996 - 2018.

You may not access the .uk WHOIS or use any data from it except as permitted
by the terms of use available in full at https://www.nominet.uk/whoisterms,
which includes restrictions on: (A) use of the data for advertising, or its
repackaging, recompilation, redistribution or reuse (B) obscuring, removing
or hiding any or all of this notice and (C) exceeding query rate or volume
limits. The data is provided on an 'as-is' basis and may lag behind the
register. Access may be withdrawn or restricted at any time.

  REFERRER http://www.nominet.org.uk

  REGISTRAR Nominet UK

SERVERS

  SERVER co.uk.whois-servers.net

  ARGS qstory.co.uk

  PORT 43

  TYPE domain

DOMAIN

SPONSOR
GoDaddy.com, LLP. [Tag = GODADDY]
URL: http://uk.godaddy.com
Relevant dates:

  CREATED 12-Nov-2013

  CHANGED 20-Aug-2016

STATUS
Registered until expiry date.

NSERVER

  CHLOE.NS.CLOUDFLARE.COM 173.245.58.85

  ERIC.NS.CLOUDFLARE.COM 173.245.59.112

  NAME qstory.co.uk

DISCLAIMER
This WHOIS information is provided for free by Nominet UK the central registry
for .uk domain names. This information and the .uk WHOIS are:
Copyright Nominet UK 1996 - 2018.
You may not access the .uk WHOIS or use any data from it except as permitted
by the terms of use available in full at https://www.nominet.uk/whoisterms,
which includes restrictions on: (A) use of the data for advertising, or its
repackaging, recompilation, redistribution or reuse (B) obscuring, removing
or hiding any or all of this notice and (C) exceeding query rate or volume
limits. The data is provided on an 'as-is' basis and may lag behind the
register. Access may be withdrawn or restricted at any time.

  REGISTERED no

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